Membership Policies

Expiry Policy: Punch Pass and Personal Training packages expire one year from purchase and are non-transferrable.

Missed Classes: No makeup classes are available; we can provide one BodyWorks drop-in missed class pass per participant per term if you have missed one class or more. Classes are pro-rated for individuals who register after the start of term.

Cancelled Programs: If any program is cancelled, you will receive 24 hour notice and we will provide a prorated refund or credit, whichever you prefer.

Scent & Nut Free: We are a scent and nut free facility. Please refrain from wearing colognes or perfumes.

Code of Conduct: Please consult our code of conduct and adhere to the policies listed. Passes will be suspended if scheduled payments are not completed until the member account is reconciled and payment has been made.

Paperwork: All participants must submit a membership agreement, waiver and required health forms once per year. Forms are available here or in person at the School of Kinesiology Outreach office at Unit 1 of the Osborne Centre. A medical Referral Form will be required prior to starting Changing Aging classes and the Premium Passes.